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- When I'm using my TV Guide On Screen to channel surf, my cable box doesn't change right away. Is this normal?
- My cable box will not change channels with TV Guide On Screen system. What's wrong?
- How do I expand or exit the Information Box?
- What kind of information appears in the MESSAGES center of the GUIDE?
- Can I return to the GUIDE's "MAIN MENU BAR" without having to cursor through all the channels?
- Is there a way to go directly to the next day's listings without scrolling through each time slot?
- How do I schedule a show as a "FAVORITE"?
- How do I view the PROMOTIONS on the TV Guide On Screen system?
- How do I get expanded information on the PROMOTIONS?
- Q: When I'm using my TV Guide On Screen to channel surf, my cable box doesn't change right away. Is this normal?
Answer: Yes, there is a short delay of approximately two (2) seconds from the time the user selects a channel to the time the cable box changes.
- Q: My cable box will not change channels with TV Guide On Screen system. What's wrong?
Answer: Five possibilities are:
- The incorrect cable box brand code was selected during the TV Guide On Screen initial set-up. To correct this, go to the TV Guide On Screen Main Menu Bar, highlight SETUP and choose "Change system settings".
- The G-LINK cable or wand is incorrectly connected or placed.
- The user has an "after market" brand cable box which may be incompatible.
- The cable box remote sensor has not been activated. Test this by trying to switch channels using the cable box remote control. If the cable box doesn't respond to this either, please contact your local cable company.
- The cable box has no remote capability and is incompatible.
- Q: How do I expand or exit the Information Box?
Answer: Simply press the INFO key on the remote. It works like a toggle switch, so keep pressing it to cycle through the available sizes.
NOTE: Naming used for remote control buttons can vary by product, refer to your owner's manual for the specific remote control button used to control TV Guide On Screen's functionality.
- Q: What kind of information appears in the MESSAGES center of the GUIDE?
Answer: Useful Product Related Information alerting the user to new features or data available through the TV Guide On Screen system.
- Q: Can I return to the GUIDE's "MAIN MENU BAR" without having to cursor through all the channels?
Answer: Yes, if the remote has a MENU key it can be used to jump directly to the TV Guide On Screen Main Menu Bar.
- Q: Is there a way to go directly to the next day's listings without scrolling through each time slot?
Answer: Yes. Highlight the LISTINGS panel on the Main Menu Bar then press the GREEN (+24hrs) or BLUE (-24hrs) keys on the remote. In the SORT mode the user can skip to the next day's listings by pressing the LEFT or RIGHT arrow key on the remote.
Time slots that have already passed cannot be accessed.
NOTE: Naming used for remote control buttons can vary by product, refer to your owner's manual for the specific remote control button used to control TV Guide On Screen's functionality.
- Q: How do I schedule a show as a "FAVORITE"?
Answer: Use the UP/DOWN or LEFT/RIGHT keys on the remote to highlight the desired show. Select the FAVORITES action button to schedule a show reminder. A confirmation message will appear on the screen and a Heart icon will appear next to the scheduled title.
- Q: How do I view the PROMOTIONS on the TV Guide On Screen system?
Answer: Use the LEFT arrow on the remote to highlight the Ad panel on the left of the screen, or; Highlight LISTINGS, then use the LEFT/RIGHT key on the remote to move to PROMOTIONS on the Main Menu Bar. Use the UP/DOWN keys to select which panels you want to read.
- Q: How do I get expanded information on the PROMOTIONS?
Answer: Use the LEFT arrow on the remote to highlight the Ad panel on the left of the screen, or; Highlight LISTINGS, then use the LEFT/RIGHT key on the remote to move to PROMOTIONS on the Main Menu Bar. Use the UP/DOWN keys to select which panels you want to read. Then press "INFO".
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