- Q: How do I verify the software version on my DISH 311satellite receiver?
Answer: Your satellite receiver downloads software updates when it is left powered On in standby mode. To verify your satellite receiver has the latest software:
1. Using your DISH remote, press MENU.
The Main Menu appears.
2. From the Main Menu, press MENU again.
The System Info – One screen appears
3. In Box “d,” confirm the software version P310 or higher (for example, P311, P312, P313, etc.)
a. If an appropriate software version is displayed, press CANCEL to close the screen.
b. If any other software version is listed, proceed to step 4.
4. Leave your satellite receiver powered On overnight, or while not in use. This enables the satellite receiver to download the latest DISH Network software version. Once the receiver has been left in standby mode, repeat the previous steps until the appropriate software version is displayed in Box “d” of the System Info screen.
- Q: Why do I need to verify the software version on my DISH satellite receiver?
Answer: Initially, not all Echostar satellite receivers had software to support the protocol that allows recording to external recording devices. Echostar has since updated the software on your satellite receiver to allow it to communicate with the external recording devices, including your TV Guide On Screen-enabled recorder.
- Q: How do I schedule a recording with DISH Network™?
Answer: Before you can record with your DISH satellite receiver you must
- Verify your DISH satellite receiver has the latest software (see Question 1)
- Verify your DISH satellite receiver is connected to the appropriate video input on your recorder (see the setup instructions in the owner’s manual for your recorder)
- Verify TV Guide On Screen is set up for DISH Network service (see
Getting Started).
You can schedule recordings using the DISH program guide or DISH menus.
To schedule a recording with the DISH program guide:
1. Using your DISH remote, press GUIDE to display the DISH program guide.
2. Highlight a show that is not currently airing and press SELECT.
The Create Timer screen appears.
3. Move to Timer Type, highlight “Auto/Ext” and press SELECT.
Note: If “Auto/Ext” is not an option for Timer Type, your satellite receiver does not have the latest software, see Question 1.
4. Move to Timer Frequency, highlight the recording frequency you want and press SELECT.
5. Highlight “Create” and press SELECT.
The clock icon 
appears next to the show title to confirm the recording is scheduled.
6. Tune your recorder to the input in which you have your DISH Network service.
7. Leave your satellite receiver powered On.
To schedule a manual recording using DISH menus:
1. Using your DISH remote, press MENU.
2. From the Main Menu, press 7 to select “7 Timers.”
3. In the Timers screen, highlight “Create” and press SELECT.
4. Move to Timer Type, highlight “Auto/Ext” and press SELECT.
Note: If “Auto/Ext” is not an option for Timer Type, your satellite receiver does not have the latest software, see Question 1.
5. Move to Timer Frequency, highlight the recording frequency you want and press SELECT.
6.
Move to Channel, highlight the channel you want and press SELECT. (Note: Channels that you have not subscribed to appear in red.)
7.
Highlight “Set Date/Time” and press SELECT.
Note: You must use a leading zero to enter a single digit number. For example: to enter 2:02 A.M., you would enter "02:02."
a. Move to Start Time, enter the start time and select AM or PM
b. Move to End Time, enter the end time and select AM or PM.
c. If your recording frequency is “Once” you will also need to enter the date.
d. If your recording frequency is “Weekly” you will also need to select the day of the week.
8. After you have entered all necessary information in the Set Day/Time screen, highlight “Create Timer” and press SELECT.
A list of Active event timers displays.
9.
To exit the DISH menus, press VIEW TV.
10. Tune your recorder to the input in which you have your DISH Network service.
11. Leave your satellite receiver powered On.
Note: An alert appears if you are watching a conflicting channel or input at the time of the scheduled recording.
- Q: How do I verify a recording is scheduled?
Answer: To verify the recording is scheduled:
- Using your DISH remote, press GUIDE, go to the program you scheduled to record, and verify the clock icon appears.
-or-
-
Using your DISH remote, press MENU, press 7 to select “7 Timers,” and verify the recording is listed in “Active event timers.”
-or-
-
Within five minutes of the scheduled recording start time, using your recorder’s remote, press the GUIDE button, highlight Schedule, press the DOWN arrow button (and LEFT or RIGHT arrow buttons) to highlight “To Do,” and verify the recording is listed.
- Q: How do I use the DISH Network™ program guide to:
a. Edit a scheduled recording?
Answer:
1. Using your DISH remote
- Press GUIDE, highlight the program you scheduled to record and press SELECT
-or-
- Press MENU and from the Main Menu press 7 to select “7 Timers.”
The Timers screen displays.
In “Active event timers,” highlight the recording you want to edit and press SELECT.
2. Highlight “Edit” and press SELECT.
The Edit Timer screen displays.
3. Ensure Timer Type is “Auto/Ext” and make any necessary changes to Timer Frequency or Channel.
4. Highlight “Set Date/Time” and press SELECT.
5. Make any necessary changes to the recording date or time information, highlight “Create Timer” and press SELECT.
A list of Active event timers displays.
b. Delete a scheduled recording?
Answer:
1. Using your DISH remote
- Press GUIDE, highlight the program you scheduled to record and press SELECT
-or-
- Press MENU and from the Main Menu press 7 to select “7 Timers.”
The Timers screen displays. In “Active event timers,” highlight the recording you want to delete and press SELECT.
2.
Highlight “Delete” and press SELECT.
- Q: How do I use TV Guide On Screen to:
a. Edit a scheduled recording?
Note: DISH Network sends the recording information to TV Guide On Screen five minutes prior to the scheduled start time, you can edit the recording in Schedule once the information appears.
Answer:
1. Using your recorder’s remote, press GUIDE to open TV Guide On Screen.
2. Highlight Schedule, press the DOWN arrow button (and LEFT or RIGHT arrow buttons) to highlight “To Do.”
3. Press the DOWN arrow button to highlight the recording you want to edit and press MENU.
4. In Schedule Options menu, highlight “edit recording” and press OK.
5. In Record Options menu, use the arrow button to make the necessary changes.
6. To save your changes, highlight “schedule recording” and press OK.
b. Delete a scheduled recording?
Note: DISH Network sends the recording information to TV Guide On Screen five minutes prior to the scheduled start time, you can delete the recording in Schedule once the information appears.
Answer:
1. Using your recorder’s remote, press GUIDE to open TV Guide On Screen.
2. Highlight Schedule, press the DOWN arrow button (and LEFT or RIGHT arrow buttons) to highlight “To Do.”
3. Press the DOWN arrow button to highlight the recording you want to delete and press MENU.
4. In Schedule Options menu, highlight “delete recording” and press OK.
5. In the confirmation menu, highlight “yes” and press OK.
c. Play back a recorded show?
Answer: The TV Guide On Screen Recordings screen lists all recorded shows. You can highlight a title and press OK to start playback. Alternately, you can highlight the title and press MENU to choose to play the recording from the beginning or resume playback of a show you previously started to watch.
Note: Not all recorders support the TV Guide On Screen Recording service. If your unit does not support this service, use the recorder’s main menus to view completed recordings.
d. Delete a recorded show?
Answer: The TV Guide On Screen Recordings screen lists all recorded shows. You can highlight a title, press MENU, and choose “delete episode” to delete a specific recording.
Note: Not all recorders support the TV Guide On Screen Recording service. If your unit does not support this service, use the recorder’s main menus to view completed recordings.
- Q: Can I use the Record button on the remote control to start a recording?
Answer: If supported by your device, you can use the recorder’s remote to start an instant recording. These recordings may not be listed in the TV Guide On Screen system. For more information refer to your recorder’s owner manual.
- If TV Guide On Screen one-touch recording features are supported by your device, the recording stops at the end of the half-hour time slot in which the recording was initiated. However, if you initiate a recording within two minutes of the hour (:00) or half-hour (:30) the recording continues through the next half-hour time slot.
- If you have connected a VCR through your DISH system, you can use your DISH remote to initiate one-touch recording. For more information, refer to your satellite receiver owner’s manual.
- Q: Can I use TV Guide On Screen to schedule a recording?
Answer: Yes, you can use the TV Guide On Screen manual recording feature to schedule recordings. These recordings will not be listed in the DISH Active event timer menu. If you connected an alternate recording device to an additional broadcast input (such as antenna or cable) on your recorder you can also use this feature to schedule recordings to that device. At the time of the recording, the recorder records the channel that is currently airing on the input you specified for the recording.
1. Using your recorder’s remote, press GUIDE to open TV Guide On Screen.
2. Highlight Schedule, press the DOWN arrow button (and LEFT or RIGHT arrow buttons) to highlight “To Do.”
3. Press MENU.
4. In Schedule Options menu, highlight “new manual recording” and press OK.
5. Enter the requested information for date, start time, end time, input, frequency, etc.
6. To save your changes, highlight “schedule recording” and press OK.
The recording appears in the TO DO screen.
- Q: Does the recorder have to be powered On at the scheduled recording time?
Answer: No. Your recorder will power On automatically for a scheduled recording.
- Q: Does the satellite receiver have to be powered On at the scheduled recording time?
Answer: Yes, to make most of the TV Guide On Screen features you should leave your satellite receiver powered On at all times.
- Q: Can I watch another show while recording on the DISH input?
Answer: No. TV Guide On Screen displays an alert if you try to switch inputs while a recording is in progress. If the alert displays, use your recorder’s remote to choose between “don’t change; keep recording” and “change; stop recording.”
